Terms and Conditions

Effective Date: 27/May/2025
Last Updated: 27/May/2025

Welcome to the website of Airside Medical Centre (“we”, “our”, “us”). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our platform, booking appointments, or interacting with any digital tools, including chatbots or AI-powered forms.

1. Medical Disclaimer

All information provided on our website or through our chatbot is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Consult directly with a qualified healthcare professional for any health concerns.

The information provided on this website, through our chatbot, or during online consultations is for general informational purposes only. It does not replace a full medical evaluation by a qualified healthcare professional.

Our online and in-person consultations are intended for non-emergency medical concerns only. This service is not suitable for emergencies or life-threatening conditions.

If you are experiencing any of the following symptoms—chest pain, difficulty breathing, sudden severe pain, neurological symptoms, or any situation that may require urgent intervention—you must call 999 or attend the nearest Emergency Department immediately.

We are not responsible for any delay in treatment or complications that arise from the use or misuse of this service.

All medical advice provided through online consultations is based on the information shared by the patient. It is the patient’s responsibility to provide accurate and complete information.

Use of this website and its tools implies acceptance of these limitations and acknowledgement that this service is not a substitute for emergency care.

2. Eligibility

Our services are intended for individuals aged 18 and over. For minors, a parent or legal guardian must provide consent and attend the consultation when required.

3. Use of Our Website and Digital Tools

You agree to use our website, forms, and chatbot tools:

  • Lawfully and responsibly

  • Without transmitting harmful or misleading content

  • Without attempting to access or modify backend systems

Any misuse may result in termination of access and legal action.

4. Booking and Payment

  • Appointments can be booked via our online platform or directly by phone.

  • Payment may be required at the time of booking or after consultation.

  • Accepted payment methods include credit/debit cards and online systems (e.g., Stripe).

  • Missed appointments or late cancellations (typically <24h notice) may incur a fee.

5. Telemedicine and AI-Powered Services

We offer teleconsultations and support tools powered by artificial intelligence (AI), such as:

  • Chatbots for triage or symptom collection

  • Online forms for data gathering

  • Appointment suggestions based on clinical need

These tools are intended to assist but not replace medical judgment. Final decisions are always made by licensed healthcare professionals.

6. Confidentiality and Data Protection

We comply with the General Data Protection Regulation (GDPR) and the Data Protection Acts of Ireland. All personal data is handled in accordance with our [Privacy Policy] and [Cookie Policy].

7. Intellectual Property

All content on this website — including text, graphics, logos, and media — is the property of Airside Medical Centre or licensed third parties. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

We do our best to provide accurate and safe services. However, we are not liable for:

  • Any loss arising from website inaccessibility or errors

  • Incorrect information entered by users

  • Decisions made based on preliminary AI suggestions

Medical services are subject to professional assessment and judgment during consultation.

9. External Links

Our website may include links to third-party websites or platforms. We are not responsible for their content, privacy practices, or accuracy.

10. Changes to These Terms

We may update these Terms and Conditions periodically. Changes take effect once published on our website. Continued use of our services implies acceptance of the updated terms.

11. Contact Us

For questions or concerns regarding these Terms, please contact us:

📧 Email: info@airsidemedical.com
📍 Address: 1st. Floor Medical Suite, Linkroad, Holywell, Swords, Co. Dublin, K67R8W3
📞 Phone: 01 524 2275

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